Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We dispatch within 24-48hrs of receiving a paid order and deliveries are 2-5 days depending how far from a city you are. 

If you have an account, login and choose my details>address. If you do not, contact us on 02 6255 7970 or info@mullup.com.au. 

Depending on the courier used we will provide you a tracking number. It will automatically be emailed to you, if you have an account it is viewable with the order (once its created by the courier). 

If you need to swap an item

Returns and Exchanges

Contact us on 02 6255 7970 or info@mullup.com.au so we can find out more.  

Mull Up PTY LTD,
Unit 2, 48 Sandford St Mitchell 2911 Canberra, ACT AUSTRALIA.

Please contact us ASAP as we dispatch quickly and it may be difficult to change after. Contact us on 02 6255 7970 or info@mullup.com.au. 

Yes contact us directly and we can let you know when certain stock is due back in, contact us on 02 6255 7970 or info@mullup.com.au. 

Quick shipping

Dispatched within 24-48 of ordering

How long until I receive?

Shipping takes between 2-5 business days.

$10 shipping

Shipping is a flat rate of $10.

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